WhatsApp Business: WhatsApp is the world's most popular messaging platform. This messaging platform is used the most in India also. WhatsApp always tries to stay ahead of its competitors, and hence it constantly keeps changing and adding new features to its app. Due to this, different categories of users using WhatsApp are always attracted towards this app.
New feature of WhatsApp
This time WhatsApp has introduced a feature which can prove to be very beneficial for users doing small business through WhatsApp. Let us tell you about this feature. The name of this feature of WhatsApp is Business Cloud API. This feature is currently being developed. After fully developing this feature, it will be rolled out with future updates of WhatsApp. At present, this feature has been introduced by WhatsApp for beta users of Android version.
After the release of this feature, small business users on WhatsApp will be able to keep their conversations with their customers safe through Cloud API absolutely free. Let us tell you that WhatsApp had recently announced that users' chat data can be saved in Google Drive for free up to a maximum of 15 GB.
Small traders will benefit
After the 15 GB free space of Google Drive is exhausted, users will have to purchase cloud services to save their WhatsApp chats. However, this new feature i.e. Cloud API coming in WhatsApp will help small traders in maintaining their chats. For this they will not have to pay any fees and this can benefit their business.