New feature of WhatsApp: Now tell any problem related to the app directly to the company, new in-app support feature released for Android users; Know the complete process of use

  • Post category:Tech

WhatsApp is always updating new features according to the convenience of users. In such a situation, the company has now introduced a new in-app support feature. With this help, you will be able to report bugs or other problems in WhatsApp to the direct company. The company is testing this feature on the beta version, after which its update will be given to all users.

According to a report by WABetaInfo, the information sharing website of WhatsApp, this feature has come to Android users in 2.20.201.5 and 2.20.202.7 beta versions. This facility will be made available through the ‘Contact Us’ page. Here users will be able to type their complaint in text form and send it.

Follow this setting

To send your complaint to the users Settings => Help => Contact us Have to go in Here the user will get the option to type their complaint and attach the photo related to the problem. After giving complete information, he has to send it. However, text messages, media files and status updates will not be included in the logs provided through this in-app support.

The support team of WhatsApp will be able to resolve the problem with the user, then he / she will talk directly with the complainant through WhatsApp support chat. According to the report, the chat will stop automatically after the complainant and the support team end the conversation.

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WhatsApp working on in-app support feature to report bugs

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