The woman recharging the set-top-box lost Rs 81,000. This shocking case has come to the fore in Mumbai. Actually, a woman from Mumbai was trying to recharge her set-top-box online, when she faced some problem while making the payment. To get help, he searched the customer care number of his DTH service provider on the internet and found a helpline number. However, as soon as he dialed the call and spoke to the alleged customer care executive, around Rs 81,000 was stolen from his bank account.
This mistake cost the woman dearly.
In a new case of cyber fraud, a 47-year-old woman, a resident of Kannamvar Nagar in Vikhroli (East), wanted to resolve a problem with the online recharge of her set-top-box, reports the Free Press Journal. Was. The woman made an online recharge of Rs 931 on March 5 and was waiting for the DTH service to resume. However, even after recharge, he neither received the recharge confirmation message, nor was his set-top-box balance updated.
To resolve the issue, the woman searched for customer care support numbers online and found a ‘helpline’ number. He contacted the phone number but did not get any response. The next day, she received a call from an unknown person who introduced himself as a customer care executive and offered to help.
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Mistaking it as a genuine call, the woman narrated her problem to the man, who then asked her to download the remote access application on his phone. Being tricked, the woman did so, but as soon as she enabled the remote access application, she started getting OTPs and later received messages for unauthorized transactions. Overall, the woman suffered a loss of about Rs 81,000.
After the online fraud was revealed, the woman reached the police station and lodged her complaint. Police registered a case under relevant sections of Indian Penal Code and Information Technology Act and investigation is on.
Scammer impersonated as a customer care executive
As to how this cyber fraud was initiated, it is clear that the helpline number she contacted was fake and the person posing as a customer care executive was a scammer. He tricked the woman by gaining her trust and succeeded in getting her to download the remote access application. Using the app, the fraudster accessed the woman’s smartphone and using her personal details and OTP, he managed to steal money from her bank account.
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Keep these things in mind to stay safe
While cyber scam cases where fraudsters, posing as bank/platform officials, convince the victim to share OTP, KYC update banks, online commerce platforms where fraudsters, pose as bank/platform officials to people Asks to share OTP, KYC update is not a new thing and police is raising awareness about the same still people are falling in scams.
DCP Cybercrime, Balsingh Rajput said, “People should know that no bank or institution is authorized to ask for bank details or pin numbers. Unfortunately, educated people are falling prey to online frauds and losing lakhs of rupees.” Are.”
Cyber scams will also increase with technology, but it is important to understand the danger. Not everyone is honest on the other side of the screen and only precaution and awareness can save you from such fraudsters. Don’t share any OTP, click on any suspicious link, don’t get tricked by unknown callers or tempting messages that promise more money.
(photo credit- verywellmind)
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