Samsung Galaxy users are getting a notification from the company, asking them to delete their photos from the Samsung Cloud app. If users are unable to do this, then their photos will be automatically deleted. Actually the company is going to shut down its cloud storage service Samsung Cloud for the backup of photos. “Starting September 30, 2021, Samsung Cloud support for Gallery and My Files is going to be discontinued and your data will be deleted,” the company said in its statement. If you have a Premium Storage subscription plan, it will be automatically canceled with effect from August 1, 2021 and a refund may be issued to you.”
What is Samsung Cloud
This is the online storage facility found in Samsung devices. Samsung cloud storage is used to back up contacts, calendars and images. Now the company has decided to turn off cloud storage for photos and hence users are being advised to download their image backup. Whereas it can be continued to be used for contacts, calendars and notes.
Samsung has now given users about a month to download their information. Users have been told that they can move their photos to Microsoft OneDrive or download them to a smartphone, laptop or desktop.
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Download your photos like this
1. There are two ways to do this. You can do this through the Samsung Cloud app or the Gallery app given in the phone.
2. If users tap on the Download my data option given in Samsung Cloud, then their data will be downloaded.
3. Or you go to Gallery, then click on Settings within the More option. Here tapping on Download content from cloud will also download the data.