Global Captive Centers (GCCs) will employ around 3.64 lakh employees in the next 12 months, the NLB Services India Captivating report revealed on Wednesday (December 7). Currently, the GCC sector continues at 35.9 billion dollars. The company is planning to increase its workforce with the goal of growing to 60 to 85 billion dollars by 2026. The main reason for this is the increase in service demand (34 percent) in key global markets. In terms of subsectors, IT software and consulting (33 percent), BFSI (21 percent), Internet and telecom (16 percent) jobs will increase. Bangalore has topped the number of new job-creating cities in the country.
India accounts for about 45 percent of global GCCs’ activities. Sachin Alugh, CEO of NLB Services, said that this share may increase further in the future. He said that 10.8 percent growth (CAGR) will be registered in 2023 from this sector. Alug said that the demand for talented people in India will increase in this order. According to a survey by APAC Recruitment and Business Leader, NLB Services, there is a high demand for digital and machine learning skills such as data science, data analytics, data engineering, statistical analysis, UI/UX design in GCC companies that are currently on the path of development. Ahmedabad, Bangalore, Chennai About 211 GCC companies from Delhi NCR, Hyderabad, Kolkata, Mumbai and Pune were surveyed and revealed this matter. The surveyed companies include companies from banking, financial services, insurance (BFSI), healthcare and pharmaceutical, internet and telecom, IT software and consulting, manufacturing, oil and gas and retail sectors.
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