Consumer Court Penalty on SBI Card: The number of credit card users in India has increased rapidly. Where credit is proving to be helpful for people, on the other hand, if it is not used carefully, it can also become a cause of trouble. One such recent case has come to the fore, where the credit card became a cause of trouble for the customer. SBI Card sent the bill to the customer even after the expiry of the card. In such a situation, the consumer court has imposed a fine of lakhs on the company.
What’s the matter?
Along with this, he did not have any bill outstanding during the closing of the transaction. After this, he had also given an application to cancel the card to the company, which was also canceled in September 2016. After the cancellation of the card, the card bills started coming on the registered mobile number of the customer. After this, the company added late fee to his bill and till May 18, 2017, the total bill became Rs 2,946.
Customer complains in consumer court
After this, Anthony had complained about this in the Consumer Court of Delhi. The customer said in the court that even after paying the bill and closing the card, the company is troubling him by sending the bill. Along with this, SBI Card had also added the customer’s name to the list of defaulters in the CIBIL system due to which he was not getting credit card from any other bank.
Court imposes Rs 2 lakh fine on the company
Delhi’s Consumer Court said on this matter that sending bills even after cancellation of the card and adding the customer’s name to the list of defaulters is a serious mistake. In such a situation, action on this matter is very important. The Consumer Court has ordered a fine of Rs 2 lakh on SBI Cards and Payment Services. The company will have to pay this penalty within two months. If the company fails to do so, the fine will be Rs 2 to 3 lakh.
Read also-
Get the more latest Business news updates