MG Motor has announced its doorstep service program. The name of the new program of the company is MG Service on Wheels. Through this, the company will provide services like car maintenance, repair and service to its customers at their homes. MG Motors has started this program as a pilot project from Rajkot, Gujarat. The company will start this service in other cities in a phased manner. The services provided under this program will be provided through mobile workshops.
Certified Technician will work
Most of the services provided under MG Service on Wheels are those that will be provided only at the doorstep of the customers. For this, the company has appointed fully trained and certified technicians, behind whom MG's Custer Support System will be behind. These technicians will do all the work from a mobile workshop. Many necessary tools and equipment will be present in the mobile workshop.
MG Motor India introduces MG Service on Wheels. A mobile workshop for doorstep car repair and maintenance with a full suite of services provided by trained technicians for seamless customer support. pic.twitter.com/RCoHOunbNM
— Morris Garages India (@MGMotorIn) September 20, 2022
The Mobile Workshop will have a range of tools, spare parts and digital assets for any unseen and urgent need. These will go a long way in meeting the maintenance requirements of the car in an urgent need. To take advantage of this service, customers have to make a booking first. The company will prepare an appointment booking system for this. MG Motor says that this booking system will be easy and simple.
This service is also unique
This is not the first time that MG has started such a service. Earlier also MG offers “My Shield” and “MG [email protected]”. MG Shield is a car protection and care program whereas MG Care at Home is a contactless repair and sanitization service provided at the doorstep of the customers. Let us inform that in August 2022, MG Motor has sold a total of 3,823 units.
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